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Credit Card Help

Have questions? We have answers.

How can I get a new Visa Check Card or Visa Credit Card? 
Visit your nearest Branch during open hours and a Member Service Representative can assist you with ordering a new card, blocking a card, or filing a dispute.

You may also call our Contact Center, available seven days a week, from 7:00 am to 7:00 pm, at (800) 221-3311.

How can I file a Visa Check Card or Visa Credit Card dispute?

Our Visa ​card dispute representatives are available Monday through Friday, from 8:30 am to 5:00 pm, at (800) 221-3311. Select option #4 from the main menu.