Credit Card Help
Have questions? We have answers.
How can I get a new Visa Check Card or Visa Credit Card?
Visit your nearest Branch during open hours and a Member Service Representative can assist you with ordering a new card, blocking a card, or filing a dispute.
You may also call our Contact Center, available seven days a week, from 7:00 am to 7:00 pm, at (800) 221-3311.
How can I file a Visa Check Card or Visa Credit Card dispute?
Our Visa card dispute representatives are available Monday through Friday, from 8:30 am to 5:00 pm, at (800) 221-3311. Select option #4 from the main menu.