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Coronavirus (COVID-19)

We're Here To Help

As concerns around coronavirus (COVID-19) continue, Valley Strong is committed to meeting the needs of our community.

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Our branches remain open

Effective Monday, March 23, 2020, Valley Strong branches will continue to serve in the following capacities:

  • Delano, Downtown, Mt. Vernon, River Run and Tehachapi will continue to offer full service with additional protections in place to safeguard team members and the public.
  • Artisan, Buena Vista, Ming, Panama, and Town & Country branches will convert to drive-up service only.
  • All drive-up services will open one hour early, beginning at 8 a.m.
  • Town & Country will add Saturday drive-up service.

Click here for more branch location information.

View Press Release

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Nonprofit Relief Fund

Valley Strong is awarding assistance to local nonprofit organizations impacted by the recent coronavirus (COVID-19) pandemic.

Learn More

Banking beyond the branch

Banking beyond the branch

In addition to traditional branch banking, there are multiple convenient and secure ways for you to conduct your business at Valley Strong. 

  • Contact Center - (661) 833-7900/ (800) 221-3311
    (7 am to 7 pm, Seven days a week)
  • DataVoice - 24 hour automated banking
  • DataNet - 24 hour access to your accounts from your desktop or mobile device
  • DataMobile - Just like having a branch in your pocket
  • Live Chat - Access a team member from the comfort of your own home
  • ATMs - Banking with Valley Strong gives you access to 30,000 surcharge free ATMs

Small Business Relief

Small Business Relief 

Valley Strong Credit Union is committed to being a resource for businesses that have been financially impacted by the coronavirus (COVID-19). During these times of uncertainty, our Business Banking team is here to consult with you through your specific situation.

To learn more about disaster loan assistance, please visit the U.S. Small Business Administration's website.

Apply Today

Your Funds Are Safe

Your funds are safe

Rest assured, your funds deposited at Valley Strong remain safe and secure during these uncertain times. As of February 29, Valley Strong’s net worth stood near 10%. Based upon net worth guidelines set by the National Credit Union Administration (NCUA), any financial institution exceeding 7% net worth would be considered “well capitalized.”

The National Credit Union Share Insurance Fund provides account holders with at least $250,000 of insurance at federally insured credit unions, like Valley Strong. 

Calculate the coverage for your accounts

Team Member Benefits

Steps we're taking

At Valley Strong, those who bank with us and team members are our most important assets. Be assured we are operating our branches safely and smartly while safeguarding the community.  We have implemented increased cleaning schedules and added hand sanitizers at all locations. 

We continue to monitor the ever-changing coronavirus situation in Kern County, and will continue to take measures as they are advised by the Centers for Disease Control, as well as federal, state and local agencies.

 

Keep your information secure

Keep Your Personal Information Safe

As a reminder, Valley Strong will never ask you for confidential information like full social security number, full bank account number, debit or credit card numbers, CVV, or PIN via an unsolicited email, phone call, or online chat session. If you receive a suspicious email or phone call claiming to be from Valley Strong, requesting confidential information, please contact us immediately at (661) 833-7900/ (800) 221-3311.

 


Loan Assistance

If you are experiencing a hardship related to coronavirus and are in need of assistance with a current Valley Strong loan, we are here to help. Please call (661) 833-7505, to speak to one of our team members about available options. 

 

 

Personal Loans

From flexible installment loans to lines of credit, Valley Strong can give you the cash you need, when you need it. 

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